Privacy Policy
Last updated: 2026
NovaCore Hellas A.E. respects the personal data of visitors, passengers and partners. This page outlines how information is collected and used through the website.
1. Data we may collect
- Contact details from the form: name, email, phone and message.
- Booking details entered in the online booking form: route, date, passengers and the contact details you provide there.
- Live chat messages, if you use the chat on the website.
- Technical connection data such as IP address, browser type and basic server logs.
2. Purpose of processing
- Completing transfer bookings and communicating before pickup.
- Replying to requests, group arrivals and partnerships.
- Security, reliable operation and improvement of the website.
- Compliance with legal obligations where required.
3. Sharing
Data submitted for online booking and live chat is processed only to complete your transfer and provide customer support. Data is not sold to third parties.
4. Retention
Data is kept only for as long as needed for the purpose of collection, or for as long as required by law.
5. Your rights
You may request access, correction or deletion of personal data that concerns you, where permitted by applicable law.
6. Contact
For privacy matters: info@novacore.gr.